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I REALLY hate to tell a customer that we can’t recover their data. We probably run 60% or so in recovery, but that leaves a lot of disappointed people.

I’m confident that we have more capabilities and methods to recover data from dead and dying hard drives than anyone else in the area. We’re not a clean room – one of those places that disassemble your drive and remount it and TRY to effect a recovery that way. That costs thousands and there are no guarantees.

My favorite statement on data is:

If you only have one copy of your data, you have no copies of your data.

When the head breaks away and becomes loose, there’s a sickening click indicating the data is G-O-N-E. All of your valuable information is dependent on a small motor and complex parts put together in Malaysia by someone that may not know how to turn on an electric light. It’s going to fail – when is the question.

Over the next couple of posts, we’ll explore backup strategies that make sense for the home, prosumer (as they say) and small business user.

As we always tell our clients, only they can say what makes sense for them – economically and practically.